Effective Date: June 5, 2024

At Hamro Blood Bank, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your information when you use our app and services. By using Hamro Blood Bank, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you register as a user or donor, we may collect the following personal information:

Name
Email address
Phone number
Blood group
Location (geo-location data)
Any additional information you provide in your profile or posts

Non-Personal Information

We also collect non-personal information that does not directly identify you. This includes:

Device information (e.g., device type, operating system)
App usage data (e.g., pages viewed, time spent on the app)

How We Use Your Information

To Provide and Improve Our Services

Match donors with recipients based on location and blood type
Facilitate communication between donors and recipients
Organize and manage blood donation events
Improve app functionality and user experience

Communication

Send you notifications about matching donors or recipients
Inform you about upcoming events and important updates
Respond to your inquiries and provide customer support

Analytics

Analyze usage patterns to improve our services and features
Monitor and analyze trends and usage to enhance the user experience

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

With your consent: We may share your information with third parties if you give us explicit consent to do so.
Service providers: We may share information with third-party service providers who help us operate and maintain our app and services.
Legal requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

Data Security

We implement a variety of security measures to ensure the safety of your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

Data Deletion

If you would like to delete your account then you can go to the settings menu in the app, and click the Delete My Account menu. You can contact us if you need any assistance regarding it. All of your account data along with the personal information such as username, email, and password will be deleted.

Your Choices and Rights

Access and update your information: You can access and update your personal information through your account settings.
Opt-out: You can opt-out of receiving notifications or promotional emails from us by following the instructions provided in those communications.
Delete your account: You can request the deletion of your account and personal information by contacting us at [contact email].

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Changes are effective as soon as they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: hello@hamrobloodbank.com
Address: Lalitpur, Nepal

Thank you for using Hamro Blood Bank and for helping us save lives!